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Troubleshooting Videos

Need to learn how to brew and clean your Press?

Just like life, anything new can take a bit of practice. 

Ran into trouble? Shoot, we got you! 

Just like life, coffee and manual brewing can be unpredictable. 

Do not Fear. We are Here.

We’ve made some videos below to help you through some of life’s brewing challenges.

(Or if it really is an emergency, email us at and one of our Happiness Associates will be happy to make it right in your world again.)

Quick Tips


Never force the filter down when brewing. Doing so can cause hot brew to spill over!


For lifting the Smart Filter and Coffee Basket after brewing, make sure the brewer is completely empty.

For separating the Smart Filter and Coffee Basket, run the parts through warm water.

When in doubt, just run Simpli Press thru warm water. :)

Can't remove the Smart Filter from the Coffe Basket before brewing?

Hot tip: Don’t store the Smart Filter inside the Coffee Basket. This can cause the Filter Ring to lose its shape and shortens its lifespan.

Are coffee grounds gathering at the sides and you cant press down into the Coffee Basket?

Caution: Never force the Smart Filter down. This can cause hot brew to spurt out.

★ Reviews

Let customers speak for us

27 reviews
Best French press I've ever used

I've long been on a quest to find the perfect French press. Now, thanks to Simpli Press, the quest is over.

Best french press ever

Took a bit of practice, but my first result was already the best coffee I've made so far. The coffee has a full flavour, not bitter or acidic at all. Well worth the wait! I'll experiment more with different grinds and temperatures. I'm very happy with the simpli press!

Terrific Brew

It took me a few days to get my grind, press and water temp right, but now I'm brewing some of the best coffee I've ever tasted.

I finally did receive my simple press. It is esay to use and easy to clean

Simpli delicious

I got three of these beauties. My daughters came home one weekend and we all had enjoyed a cup of coffee made from this French press. Thet quickly snatched the other two French presses as their own ! I’ve had this for a while now and it is really easy to use once you get the hang of it. It cleans up nicely most of all. It is so nice that the coffee grounds are contained and quickly and neatly disposed of. I’m considering getting another one for work. The best thing is you don’t have to grind your coffee so course so you are able to extract more flavor from your coffee. Also it’s beautiful to look at.